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  1. Money Dashboard Neon
  2. 2. Support with Connections to your Bank Accounts
  3. Troubleshooting bank account connections
  4. Transactions and Balances issues

Transactions and Balances issues

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  • Barclaycard: No transactions returned since the beginning of December
  • Why are there duplicate transactions?
  • Why are my credit card transactions not coming through until mid/end of the month?
  • I am not getting any transactions, what can I do?
  • Why can't I see some of my most recent transactions?
  • I've got missing transactions, what do I do?
  • My account balance is out of date, what do I do?

Santander

  • Santander: Wrong transaction descriptions - BILL PAYMENT -FOREIGN and PURCHASE IN BRANCHES - PCAS

Nationwide

  • Nationwide: Duplicated transactions since 30th October 2020

Sainsburys Bank

  • Sainsburys Bank: I am not seeing my transactions come through since the start/middle of the month

Monzo

  • Monzo: why are there no transactions for my connected saving pots?
  • Monzo: why are some of my transactions reflecting a random description?
  • Monzo: why are some of my Monzo transactions not reflecting the correct amount?

Revolut

  • Revolut: Why are my transactions missing/appearing in a wrong order?

Virgin Money

  • Virgin Money: Why have I got the odd missing transaction?
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