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Money Dashboard Neon
2. Support with Connections to your Bank Accounts
Troubleshooting bank account connections
Troubleshooting bank account connections
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Got an issue with an account? Have a look to see if this is a FAQ here
Transactions and Balances issues
Why are there duplicate transactions?
I've got missing transactions, what do I do?
I am not getting any transactions, what can I do?
Why can't I see some of my most recent transactions?
My account balance is out of date, what do I do?
Issues with Connecting and Refreshing your bank accounts
Why can’t I see some of my banks accounts even though the provider is listed?
I still have days left to expiry but I am having to reauthenticate, why?
I lost my credit card or my credit card expired, why do I have a duplicate bank account?
I can't find my bank/provider
