19th November 2020
We are currently aware that users tying to connect to NatWest / Royal Bank of Scotland and going through the app-to-app journey is failing. We have raised this to the provider for further investigation and any updates will be posted on this page.
Bank accounts, NatWest / Royal Bank of Scotland
Relevant to users on:
Money Dashboard Neon
Not sure which App you are on?
If you are unsure if you are on Money Dashboard Classic or Money Dashboard Neon? You can find that information here
How do I get around this?
Please try adding from the web version of Money Dashboard NEON on laptop/desktop (not mobile device as this will just send you back to the bank's mobile app for authentication)