As there are currently 2 Money Dashboard applications, this article provides information for users who hold a Money Dashboard Classic account and wish to start using the Neon app.
Frequently Asked Questions
Relevant to users on:
Money Dashboard Neon and Classic
Not sure which App you are on?
If you are unsure if you are on Money Dashboard Classic or Money Dashboard Neon? You can find that information here
As the new application uses a new categorisation system it is not possible to just import the existing transaction data (though new open banking connections pull in somewhere between 18 months and 3 years of historic data, bank dependent). There are a few options that we are exploring, but none seem to solve the issue:
- Import old transactions and re-categorise to the new categories. However, for users who have spent time re-tagging their data in the old application, this would not solve their issue of losing re-tagged information.
- Import old transactions with the old categories. There are two issues here - firstly a new transaction will now be tagged differently to how that transaction was previously tagged - so no continuity of categorisation. Secondly all the old data, with the old categorisation scheme, would have to be explicitly excluded from features such as spend analysis or budgeting (or any future features we roll out).
- Import old transactions and continue using the old categorisation for people who want to. The issue here is we are then compromising our ability to develop new features quickly, as not only are we running multiple categorisation systems, but all new features planned and developed will need to be compatible with both systems - slowing down development.
We know some of you will be frustrated that we can not offer a migration system for your existing accounts from the Classic app to Neon app, but hope that this article has helped to provide more context on the technical challenges and decision-making that went into this.