The transfer feature will allow you to transfer funds between your own bank accounts that are connected on Money Dashboard Neon.
The 'Transfer' feature will only surface if you have at least two bank accounts connected within the application and at least one account with a provider that supports payment initiations.
1. Navigate to the Accounts tab and select 'Transfer'
2. Select the bank account you would like to withdraw the funds from
Only bank accounts that has a payment initiation functionality enabled would be displayed under the list of accounts you can select from. In this example we will be sending £0.50 from a connected HSBC current account to a Monzo current account.
3. Specify the transfer details in this step
Enter the transfer amount and select a connected bank account you would like the transfer to go to.
In this example, £0.50 will be sent from a HSBC current account to a Monzo current account.
4. You will now get passed onto our payment initiation partner Token
After accepting the Terms & Conditions, you will be re-directed to go through your bank's authentication. Follow your bank's verification process to confirm the instruction for the fund transfer.
5. You will be returned to Money Dashboard Neon.
You will either see a success or failure message for the transfer instruction.
These messages indicates whether we have managed to send your transfer instruction to the bank, it does not mean their transfer has been successfully processed.
If you see an error message this means the transfer instruction was NOT sent successfully to your bank and no funds will be moved.
FAQs about the Transfer feature
If you have any further questions or encounter an issue, please drop our support team a request here.