With the new application launch (Money Dashboard Neon) we have compiled the following article with frequently asked questions about the new application.
Frequently Asked Questions
Relevant to users on:
Money Dashboard Neon and Classic
Not sure which App you are on?
If you are unsure if you are on Money Dashboard Classic or Money Dashboard Neon? You can find that information here
When we first launched Money Dashboard early last decade, things were a lot different than they are now. Microsoft had just launched Windows 8, Instagram launched the very first version of its Android app and Red Bull launched Felix Baumgartner down to earth from 24 miles up in the sky.
All this to say, the landscape in which Money Dashboard was operating was very different. Open banking was in its conception stage and technology companies were only just starting to move towards building apps that were mobile-first.
That’s why we’re incredibly excited to be launching a brand new product. Money Dashboard Neon aims to refresh the things people love about Money Dashboard Classic, and has been built from the ground up so that the technology that underpins it doesn’t rely on infrastructure that was created when we started out.
It will enable us to build new features and products that make Money Dashboard indispensable to you and do so much faster than ever before. It incorporates much of what we’ve learned from you over the past 10 years, and will enable us to continue serving you for many more to come.
We are currently inviting people who are new to Money Dashboard to get started with Neon on the App Store and Google Play today. Existing Money Dashboard Classic users can continue to use their existing app (now renamed “Money Dashboard Classic”) as before.
I have a Money Dashboard Classic account already, can I use that with Neon?
If you have an account on our existing app (Money Dashboard Classic) and want to try Money Dashboard Neon, you will need to create a new account. The system through which we connect to your bank in the new app is built entirely on APIs, meaning that many of the connections to your providers have changed to a faster, more reliable platform and that they need to be reconnected.
What does Neon do differently?
We’re proud of what we’ve built already, but the real advantage of launching a new product, with new underlying back-end services is that we’ll be rolling out new features and improvements much faster than ever before.
At the moment, the new app will provide you with a connection to over 40 banks - entirely through APIs - then pull in transactions and categorise them using our new set of spending and income categories. Our new categorisation system will be continually improved, leveraging much of the progress we’ve made with our machine learning technology.
Once you’ve connected an account and filled out a few other details, we’ll provide you with your Balance after Bills. The aim of this is to give you a simple balance through which you can understand exactly how much money you have to last you between paydays, accounting for any upcoming bills, subscriptions and savings goals across all of your accounts.
In the coming weeks and months we’ll be building in a number of new features to help you budget, plan and reach your financial goals. We’re open to feedback and can’t wait for you to see what we’ve got coming up.
What does this mean for the existing Money Dashboard Classic app?
Your existing Money Dashboard Classic account will remain the same and we will continue to support you as normal. We’ll simply be directing any new users to sign up for Money Dashboard Neon.