Introduction
We are aware that there's no transactions pulled through for your Monzo Saving Pots and only the total balance is reflected.
What does this mean for my connected Monzo accounts and balances on Money Dashboard?
Topic Area
Transactions, Monzo
Relevant to users on:
Money Dashboard Neon
Not sure which App you are on?
If you are unsure if you are on Money Dashboard Classic or Money Dashboard Neon? You can find that information here
Why is this happening?
As Monzo treats saving pots as a form of holding account, the incoming amounts to a saving pots are dealt separately as compared to a usual transaction. As such, the transaction information are not provided to Money Dashboard when we pull in your data from Monzo.
What does this mean for my connected Monzo accounts and balances on Money Dashboard Neon?
You will only be able to see the associated 'Outgoing' transaction from your Monzo current account but will not see the corresponding 'Incoming' transaction associated with this transfer.
We apologise for the inconvenience and our team is working with Monzo to see whether it's possible for transactions to be reflect for saving pots.