If you are still seeing your account balances out of date after a refresh, please check the following:
1. Has your connection expired? If so, you will see a 'Login expired' prompt, follow the steps here and re-connect your account(s) to get up-to-date balances and transactions
2. If your account connection is still live and your account balances are not syncing, please check our Twitter page. If there's a known issue/service outage with your provider, we post about it there.
3. If there's no service outage, please get in touch with the support team by submitting a service request here.
Relevant to users on:
Money Dashboard Neon
Not sure which App you are on?
If you are unsure if you are on Money Dashboard Classic or Money Dashboard Neon? You can find that information here